You’re putting on an amazing one-time offer, there’s a flurry of interest around it (yay!) and you know that as soon as you launch it people will be virtually scrambling to secure their spot.
They click buy.
A receipt lands in their inbox.
…And now what?
The big day is still a few weeks away, and suddenly they’re overcome with that sinking feeling — maybe I shouldn’t have spent money on this? It seemed like a good idea at the time? Why am I always spending my money on random stuff I don’t even need???
Buyer’s remorse is LEGIT, and ghosting them post-purchase will only make it worse.
This workflow will show you how to avoid leaving them with that icky regret-filled feeling and reduce your refund requests, while still freeing you up to focus on planning and executing the BEST workshop/intensive/amazing event ever.
Inside this workflow training, you’ll learn:
- Exactly how to keep those buyers full of warm, fuzzy so-excited-for-this feelings (because nobody likes refund requests)
- What to say to your attendees in between booking and the event (where have these canned email templates been all my life?)
- What to set up, automate and test before giving yourself a pat on the back (thorough checklists FTW!)
- And the must-have tools for automating your onboarding sequence, without spending a small fortune (and how to set them up without frustratedly slamming your laptop closed)
You’re known for providing a high-level client experience — and your onboarding isn’t going to let you down.